Careers at PXiSE

The Sales Manager will be responsible for collaborating on and maintaining Go-To-Market plan to drive significant growth through channel partners, End User, OEM and EPC’s within the large-scale (transmission connected) renewable energy development industry. The position will utilize, existing processes, tools, and collaborate metrics and planning to implement our sales strategy. The role will analyze data gathered through the organization to determine sales potential, industry segments to focus on and fast growth areas to maximize sales opportunities and will be responsible for achieving maximum market penetration and attain the company’s sales growth and order intake objectives. Collaborates across functions to provide direction and implement changes that drive sales growth. This position will be responsible for creating new channels, new products & propositions and new sales based on renewables participation for commercial and industrial customers; with a slant towards virtual, offsite and community solar style participation. As part of Yokogawa, PXiSE Energy Solutions is accelerating its growth and now have the backing of a global industrial automation company with a shared vision for a sustainable energy future.

JOB SUMMARY

• Contribute to the growth of PXiSE by playing an active and communicative role as a member of the PXiSE Sales Team by providing input and perspective on policies and ethical guidelines, Processes and Programs for our sales team (Source Analysis, Opportunity Management, Account Planning, and Opportunity Action Plans)

• Ensure we deliver our collective results including sales targets, new account acquisition, portfolio expansion within existing accounts, and profitable growth within the large-scale renewables industry.

• Collaborate on and maintain a Go-To-Market strategy in alignment with key stakeholders in the organization as well as Product Management, Engineering and Operations
• Focus on achieving and exceeding both order and revenue targets for incremental and long-term targets.

• Track and execute sales to meet/exceed global forecasts, planning tools, scorecards, metrics, outlined in the annual sales plan primarily focusing on both new and existing channel customers to execute strategy.

• Drive new and existing customer sales strategies, tactics, and processes leveraging Yokogawa/PXiSE offerings and solutions.
• Be constructively critical of our market solutions, thoughtfully recommending/implementing improvements focused on maximizing our go-to-market strategy and overall value proposition.
• Work to ensure timely and thorough administration of current sales contracts.
• Provide avenues and viable solutions to resolve first-line sales issues. Contact Technical/Product support team for support when necessary.
• Establishes relationships with large and strategically important customers.
• Target accounts that are strategically important that develop business opportunities at these accounts.
• Maintain consistent proposal submission and advance to contracting stage.
• Be willing to travel as necessary.
• Other duties as assigned.

SPECIFICATIONS:

Education: Bachelor’s degree in Engineering, Business Management or similar field.

Prior Experience:  5+ years of selling ideally in renewables to include 3+ years’ experience calling on customer’s, upper management and VP levels.

Qualifications:

• Exceptional oral and written communication skills (including writing and delivering internal and external presentations, delivering technical specs, supporting with marketing communications, supporting value proposition materials and alliances)
• Must convey a professional, competent image.
• Experience with privacy policies
• Experience with compliance policies
• Experience with establishing and managing performance management frameworks
• Experience in Sales or Sales Operations
• Experience in direct and indirect sales preferred
• Experience with new product / solution go-to-market
• Experience with establishing or maintaining alliance partner relationships

Work Environment: While performing the duties of this job the employee is occasionally exposed to moving mechanical parts, high precarious places, fumes, airborne particles, toxic or caustic chemicals.  The employee is occasionally exposed to outdoor weather conditions, extreme heat, risk of electrical shock, and vibration.  The noise level in the environment is reasonable.

Physical Demand: Travel 50% While performing the duties of this job the employee is frequently required to stand, walk, and sit.  The employee is required to talk, hear, and reach with hands and arms to finger, handle, or feel.  The employee is occasionally required to lift up to 20 pounds.  The vision requirements include depth perception, ability to adjust focus, close vision, and color vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PXiSE Energy Solutions has an immediate need for a Customer Support Services Manager.  As a Customer Support Services Manager, you are responsible for support of deployed customer projects and coordinating customer support activities with Sales, Engineering, and Technology Development Teams. The Customer Support Services Manager also provides effective feedback to marketing and design engineers to facilitate creation of new products and product improvements. As part of Yokogawa, PXiSE Energy Solutions is accelerating its growth and now have the backing of a global industrial automation company with a shared vision for a sustainable energy future.

DUTIES/SKILLS

• Foster and maintain positive relationships with customers, including achievement of Service Level Agreements and Software Confidence Support programs
• Maintain expert level knowledge of PXiSE Energy Solutions products and solutions
• Drive indirect sales by developing and winning customer opportunities through excellent customer support services and programs
• Responsible for supporting the sales team by delivering to customers expert level technical support
• Responsible for support of deployed customer projects and coordinating customer support activities with Sales, Engineering, and the Technology Development Team
• Develops and leads customer support programs and activities, developing and maintaining best in class customer support policies, and development of customer training and educational materials.
• Leads a team that provides real time problem diagnostics and solutioning, triaging and troubleshooting, software patching activities, and customer management.
• Provide customer solutions for deployed projects that address customer needs
• Make business decisions that are financially responsible, accountable, justifiable, and defensible to provide excellent customer support
• Other duties as assigned.

SPECIFICATIONS

Education:  Bachelor’s degree (B.S.) in Engineering from four-year college or university. Advanced degree preferred.

Experience: 10+ years of experience leading and implementing customer support solutions in a complex environment.  Experience implementing change and release management procedures, and customer support policy and process development.

Qualifications:

• Must have excellent interpersonal/communicative skills (both written and verbal)
• Must convey a professional, competent image
• Desire to work on energy solutions that have a meaningful impact to the world
• Demonstrate ability to motivate and influence others to meet business objectives and provide excellent customer support
• Strong troubleshooting and root cause analysis skills in complex environments

Travel: up to 20%

PXiSE Energy Solutions Intern position is designed to give sufficient exposure & knowledge towards applications and Distributed Resource Energy (DER) activities. Performs a variety of software, license, testing and documentation activities. Activities will vary based on experience.

PRIMARY TASKS:

Specific duties include, but may not be limited to:

• Supports in the creation of project documents according to formats specified in standard templates.
• Supports in developing conceptual and detailed designs PXiSE solutions.
• Supports in maintaining project databases, configuration data, and documentation.
• Supports in preparing simulations, test scenarios, test documentation, automated testing, perform and replicate objective testing mechanism.
• Develop key network flow simulation deliverables; Add dynamics to key components; Integration of network flow simulator with exiting PXiSE solution; Develop software interfaces; Develop overall network simulator enhancements
• Develop advanced signal processing methods; Integrate these methods into real time application software; Evaluate performance
• Distributed Energy Resource (DER) activities; Improve testing suite; Develop new prototype interfaces to DERs.
• Other documentation, ad hoc reports, market research, etc. in support of the PXiSE teams.
• Understands and follows safe work practices and performs other tasks as assigned.

SPECIFICATIONS:

Qualifications: Must be a full time undergraduate (Engineering or Computer Science major) student, enrolled in a cooperative engineering program in a 4-year college or university. Must maintain a 3.0 or higher grade point average with course work in Control Theory, Mechanical or Chemical Engineering acceptable. Experience in power systems engineering desirable.

Expectation: Demonstrates acceptance of responsibility, Shows pride in work performed, Demonstrates flexibility in acceptance of assignments and schedules, Maintains professional behavior and appearance.

PXiSE Energy Solutions is seeking a Project Manager to manage customer satisfaction, improve margin, responsible for overall management of projects from initial conception through project completion. The PM will ensure projects are completed in a timely, efficient, and profitable manner while maintaining customer satisfaction by scope definition, planning, monitoring, and controlling all project resources and relationships. As part of Yokogawa, PXiSE Energy Solutions is accelerating its growth and now have the backing of a global industrial automation company with a shared vision for a sustainable energy future.

DUTIES/RESPONSIBILITIES

• Manages all project planning; i.e., works with customer and project team to clearly define scope and ensure clarity of project technical schedule and budget requirements, performs billing and cash flow planning, manpower loading models; implementation plan with time lines, ensures complete understanding of customer needs by key personnel, shares information with team members; responsible for developing and maintaining required project records. Maintains consistent updates of project plan, budget and schedule.
• Manages cost reduction on projects while improving customer satisfaction.
• Manages project quality by ensuring PXiSE quality plan is implemented throughout the project.
• Implements/utilizes tools provided to aid in managing/directing project activities.
• Responsible for contract growth through change order management and development of customer relationships to broaden/expand scope of work based on customer’s needs or expectations.
• Maintains awareness of project progress; i.e., addresses any problems on a timely basis; conducts project progress meetings; attends selected design reviews and code walk-throughs; monitors progress vs. plan; provides status reports to manager and customer; ensures change orders are properly quoted, negotiated and executed; assures execution is in accordance with unit procedures and proper methodologies.
• Responsible for contract compliance, including all terms/conditions scope, financial, insurance, etc. Responsible for improving cash position of each contract within terms/cancellations of contract.
• Develops and oversees project completion and site mobilization plan; i.e. ensures integrity of final system; conformance to contractual requirements, system acceptance by customer, delivery of specified system documentation and services; controls expenses and defines completion plans for personnel; ensures orderly transfer of project to Customer Service for long-term support; responsible for archiving project records, documentation, system tapes, and transfer of customer-accepted system with required documentation for warranty services and maintenance.
• Serves as PXiSE’s primary contact and focal point to the customer during the project; i.e., provides interface between PXiSE and the customer, involves other PXiSE personnel as appropriate; prepares all required reports; arranges joint PXiSE/customer project meetings; ensures customers are aware of evolving system characteristics; resolves any miscommunication; ensures customer satisfaction is maintained; makes periodic job site visits.
• Works with or acts as Proposal Manager on customer requirements; i.e., reviews RFP (Request for Proposal) and specification, coordinates with sales and marketing to determine scope of work and is responsible for scope definition, prepares and/or approves all cost estimates, develops preliminary implementation plan, may assist in the estimating, proposal, and sales process, controls final negotiations on engineering/construction project.
• Performs various management duties; i.e., provides data for YCA reports; keeps sales and marketing aware of customer interfaces; ensures project team members have the equipment, facilities, training, personnel and authority necessary to meet their objectives; interfaces with Accounting, Purchasing, H.R., as necessary.
• Depending on the project type and scope, the Project Manager may need to perform some of the engineering tasks.

Responsibilities:

• Demonstrates leadership qualities with project personnel, supports corporate EEO policies, conducts goal setting and performance reviews for assigned personnel. Responsible for development of personnel through training, coaching, and work assignments.
• Evaluates and identifies solutions to improve overall project profitability.
• Stays abreast of technical changes and trends in the assigned market industry and applies new knowledge to duties as appropriate.
• May support sales efforts by calling on potential clients.
• Responsible for providing uncompromising quality to all work processes in designated area of responsibility. Has the authority to stop work processes at any time it is believed quality is being compromised.
• Project Managers may be required to temporarily relocate to project sites based on job requirements.
• Performs other duties as assigned.

Project Manager I Skills:

• Manages multiple (4-8) low to medium complexity projects.
• Works closely with supervisor to ensure/protect contract activities are consistent with procedures and customer requirements.
• Negotiates changes/C.O’s as required to meet PXiSE and customer goals, with supervisor approval on all critical changes.
• Tracks/manages and reports all financial variables to management.
• Implements business unit procedures, re-working tracking, documentation requirements, etc., as required to fulfill project/contract obligations.
• Develops skills/abilities for negotiations, including strategies, costing, scheduling, etc.
• Understands PXiSE hardware and software deliverables.
• Has basic renewable or utility knowledge.
• Has good internal and external communications skill.
• Has good organization and problem-solving skills.

SPECIFICATIONS:

Education: B.S. degree in Computer Science, Electrical, Mechanical, Chemical Engineering or similar degree, or seven years equivalent experience.

Prior Experience:  Four (4) to eight (8) years in renewable energy or utility space with prior experience to have included some limited management of engineering/technical staff.

Must be willing to travel for job assignments, maintain a rapport with customer representatives, and be dedicated to quality, service, productivity and customer satisfaction.

Quantifiable Indicators:  Numbers of projects and  their dollar amounts are widely variable from year to year for any specific project manager. Amounts are typically one to several million dollars, but could be much higher.

Evaluation Criteria: Project managers are evaluated primarily on their ability to complete their projects within budget and on schedule, while ensuring the customer’s satisfaction.

PXiSE Energy Solutions is seeking a Business Operations Manager! The role has the ultimate responsibility for daily PXiSE business operations. This includes the responsibility and budget for key service area delivery such as vendor lifecycle, systems management and employee experience. Assures business operations are delivered and maintained in a timely, efficient, and economical manner while maintaining employee and customer satisfaction. Strategic planning for continual improvements and collaboration with other PXiSE department heads. As part of Yokogawa, PXiSE Energy Solutions is accelerating its growth and now have the backing of a global industrial automation company with a shared vision for a sustainable energy future.

DUTIES/RESULTS:

• Manages a team to deliver all daily business operations for PXiSE including vendor lifecycle, systems management and employee experience:
• Vendor lifecycle: Vendor registration, vendor search, purchase quotes, price comparisons, procurement orders and tracking, inventory management for projects and office locations, accounts payables, coding, wire payments, receiving, shipping and materials, feedback and evaluation
• Systems management: IT liaison with Yokogawa IT; regular evaluation of IT helpdesk ticketing system and analysis of trends, basic SharePoint management and overall Microsoft ecosystem; non-Yokogawa provided IT applications and equipment
• Employee experience: Onboarding and offboarding experience; Yokogawa HQ secondee support, liaison with Yokogawa HR, office policies and procedures, office layout planning and office moves, compliance, business resumption, group meetings and events, team calendar and coordination, main liaison with landlord for main office; liaison with Yokogawa Internal Controls department; liaison with Yokogawa Safety department
• Manages cost reduction for services while improving employee and customer satisfaction.
• Manages service quality by ensuring a process improvement and quality plan is implemented throughout business operations.
• Implements/utilizes tools provided to aid in managing/directing service activities.
• Performs various management duties; i.e., provides data for Yokogawa parent company reports; keeps other departments aware of vendor interfaces; ensures team members have the services, equipment, and facilities necessary to meet their objectives; interfaces with Yokogawa services departments as necessary.

Responsibilities:

• Demonstrates leadership qualities with personnel, supports corporate policies, conducts goal setting and performance reviews for assigned personnel, as well as profession development support. Responsible for development of personnel through training, coaching, and work assignments.
• Communicating with department heads, relaying important information or policy changes from upper management and implementing incentives to enhance employee productivity and satisfaction.
• Evaluates and identifies solutions to improve overall service delivery and efficiency using problem-solving skills and analytical abilities
• Stays abreast of industry changes and trends in the assigned services areas and applies new knowledge to duties as appropriate.
• Responsible for providing uncompromising quality to all work processes in designated area of responsibility. Has the authority to stop work processes at any time it is believed quality is being compromised.
• Oversee and support all administrative duties in the office and ensure that the main office and home offices operate smoothly
• Performs other duties as assigned.

Skills:

• Must be a self-starter and driven
• Flexibility to help them adjust to new tasks should company or office needs change
• Manages multiple services and several employees.
• Works closely with supervisor to ensure/protect business activities are consistent with procedures and company requirements.
• Tracks/manages and reports status to management.
• Maintain a good working relationship with executives and other managers
• Implements business unit procedures, documentation requirements, etc., as required to fulfill service needs.
• Develops skills/abilities for strategic planning, process improvement, systems requirements/design/implementations, etc.
• Understands Yokogawa policy.
• Has excellent internal and external written and verbal communications and interpersonal skills
• Has excellent organizational, time management and problem-solving skills, and ability to prioritize.
• Has exceptional attention to detail to ensure tasks are completed thoroughly and correctly.
• Must be dedicated to quality, service, productivity, and employee/customer satisfaction.

SPECIFICATIONS

Education: Bachelor’s degree in business administration, communications, or a related field preferred, and three plus years of experience or seven years of relevant work experience.

Prior Experience:  To have included some limited management of staff, procurement, inventory management, AP, and customer service.